Personal Legal Services

A Tenants Rights Explained – Housing Disrepair Claims

A Tenants Rights Explained – Housing Disrepair Claims

Responsibilities of a Landlord
Every landlord that rents out a residential property in the UK has strict responsibilities in terms of what they must maintain, and how well. In case a landlord fails to fulfil these responsibilities, the tenant has a reason to claim for housing disrepair damages.

The following are some of the things that the landlord is obliged to maintain and/or repair:

  • Any exterior damage to the property, walls, windows and the roof.
  • All plumbing which includes baths, sinks, toilets and drains must be maintained. This also includes the fresh water system.
  • Maintaining and repairing gas appliances like heaters and cookers.
  • The maintenance of the hot water systems which includes the boiler and any radiators.
  • The Landlord must also ensure all the electricity in the house is safe and working well.

Areas Eligible for Claim

There are several areas in which a tenant can make a Housing Disrepair claim.
Below are examples of the areas:

  1. Personal items: If the Landlord fails to maintain certain aspects of the house and any personal items get damaged, you could be eligible to make a claim.
  2. Fittings & furnishings: If items such as paintings, lamps, and furniture are damaged due to your Landlords neglect you could make a claim.
  3. Other items: If your landlord did not perform necessary maintenance you can also claim for items such as destroyed bedding, clothing etc.
  4. Health: If your families health has been affected by any of the disrepair present in the property.

How we can help
In order for a tenant to proceed with a claim there is certain criteria they must meet in order to do so.
Tenants must have:

  1. Lived in the property for 6 months or more
  2. Client must still be living in the property
  3. Client must have been reporting the disrepair to the landlord for a 6 month period of more

before we would progress a housing disrepair. We have tenants who are now clients that have reached out to us for help. Those tenants usually rent from council and social housing estates; that have been living in properties full of disrepair issues with no help from their landlords.

Angelus Law Housing Disrepair Settlement Example

Here is an example of disrepair in a property that a landlord repeatedly ignored for two years.

Client of HSS Survey Image COPYRIGHT

As you can see, mould and damp are present within this property. This can be caused for many reasons:

  • Poor insulation
  • Leaks/Water damage
  • Ventilation issues

Mould and damp in a property, if left untreated, has been known to aggravate and cause health implications. Those who suffer with asthma for example could result in those implications as a result of the disrepair. Damp and mould is known to have an impact on the respiratory system, therefore must be eradicated and resolved to prevent future harm.

This is only one example of disrepair where a tenant can proceed with a housing disrepair claim. In this instance, as highlighted in our settlement story over on our website here
The client received a compensation sum of £2,000.00. To view other stories of Housing Disrepair settlements, please review our latest news page here

A Landlords Duties of Care
Your landlord is required to keep your home in a safe, habitable condition. Under Section 11 of The Landlord Tenant Act of 1985, if your landlord does not help maintain your property, you could be eligible to make a claim. All tenants, if you rent through a Housing Association or Local Council could be entitled. The Fitness for Habitation Act 2018, is a recent contribution which further supports tenants with their disrepair issues.


If you are living in a property that includes disrepair issues that need resolving, but your landlord is being unresponsive, contact us to see if we can help you with your circumstances.



My Housing Association have ignored the problems in my property for years. When Angelus Law got involved they ended up getting all the problems fixed for free and I received thousands in compensation.

Alan Peters

When I moved into my house 4 years ago, it turns out my landlord didn’t protect my deposit until 2 months after I had moved in. Angelus Law recovered 3 times the amount of the deposit as compensation for me.

Julie Owens

I thought I had lost every chance of a happy retirement when my SIPP collapsed. My Financial Advisor had told me my money would be safe. Angelus recovered my full investment plus interest.

Marc Lyons