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Now:Pensions data breach exposes details of 30,000 customers

Now:Pensions data breach exposes details of 30,000 customers

Pension provider, Now Pensions have been involved in a data breach incident which has exposed the details of around 30,000 of their customers.

A third-party service provider unintentionally posted the private details of customers in a public software forum online in December according to Now Pensions CEO, Patrick Luthi.

Names, home addresses, DOBs, email addresses and National Insurance numbers were all amongst the details exposed in this data breach.

All of the affected members have been notified by Now Pensions along with precautionary steps they are taking to minimize risks.

Luthi stated that: “Relevant members, fewer than 2 per cent of our total membership, who are affected by this incident have been sent communications setting out our current understanding of the situation and the steps we are taking to mitigate any risks to their data.

“We would ask those members to refer to that correspondence. We do not have any evidence that any members’ data is being used by unauthorised third parties.”

“The data was visible only to users of that forum for a short time and was copied by a small number of unknown parties. We reported this incident to the pensions regulator and the Information Commissioner’s Office.

“Protecting our members’ personal data is of the utmost importance to us and we are taking this matter extremely seriously. We acted as soon as we were made aware of the issue.

If you have been involved in this data breach, you could be eligible to make a claim. Get in touch today to speak to one of our specialist advisors and we will guide you through the process.



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