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Council compensates client £1,500 for benefit statement breach

Council compensates client £1,500 for benefit statement breach

Our client previously worked for a local Council as a landscape operative.

Our client was first made aware that a breach had occurred, when a letter was received during her time of employment. This letter outlined that an ‘Annual Benefit Statement’ had been sent to another member of the Council Pension Fund (administered by the local Council in question).

The information exposed in this letter detailed:

  • Full name
  • Date of birth
  • National insurance number
  • Former employee details
  • Home address

Our client was advised that a request for the document in question to be returned, had been sent to the unintended recipient. There was no update and our client was never informed if this was ever returned.

The exposure of such sensitive personal information, led to our client becoming increasingly anxious; resulting in prescribed medication to help.

Our client felt very let down by the council by their error, with no apology or correspondence to advise on how this will be prevented in the future.

Acting on behalf of our client for this data breach claim, we were able to secure a sum of £1,500.00 compensation from the council.

 

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